FREQUENTLY ASKED QUESTIONS

These are cannabinoids found in cannabis.

• THC is responsible for the traditional psychoactive effects.
• CBD is non-intoxicating and is popular among many consumers.
• CBG is sometimes associated with uplifting and focused experiences.
• CBC is being studied for its potential benefits.
• CBN is often discussed by customers looking for evening products.
• THCV is an emerging cannabinoid that has gained popularity in recent years.

Many customers prefer products containing CBN, CBD, or relaxing terpene profiles. Because everyone’s body is different, our team can help you explore options and start low and slow.

Many customers prefer balanced products, lower THC options, or products containing CBD. High THC products aren’t always the best choice. Our team can help guide you toward products that many customers find more approachable.

Terpenes are natural compounds found in cannabis that contribute to aroma, flavour, and potentially the overall experience. Common terpenes include myrcene, limonene, caryophyllene, pinene, and linalool.

If you’re new to edibles, start low and go slow. Many people begin with 2.5 to 5 mg of THC and wait at least two hours before consuming more.

Most edibles begin working within 30 minutes to two hours, although individual experiences vary.

Effects can last anywhere from four to eight hours, and sometimes longer.

Absolutely. Matchbox carries edibles, beverages, oils, capsules, topicals, vapes, concentrates, and other smoke-free options.

THC diamonds are highly concentrated crystalline forms of cannabis extract. They are popular among experienced consumers looking for potent concentrates.

Craft cannabis refers to small-batch flower produced with an emphasis on quality, cultivation techniques, and attention to detail. Think of it as the difference between a craft brewery and a large commercial beer company.

Legal cannabis products are tested, regulated, and sold through licensed retailers. Customers know what they’re purchasing, and products meet strict quality and safety standards. Supporting legal stores also helps create jobs and strengthens local communities.

April 20th, commonly known as 4/20, is considered the unofficial holiday of cannabis culture and is celebrated by enthusiasts around the world.

July 10th, or 7/10, is often celebrated by concentrate enthusiasts. The numbers “710” spell “OIL” upside down, which is why the date became associated with cannabis concentrates.

Yes, when available. Seed selection varies throughout the year.

Absolutely. Matchbox carries cones, rolling papers, grinders, and a variety of smoking accessories.

Yes. We carry wraps and blunt-related accessories depending on availability.

Sometimes! Purple coloration comes from genetics and growing conditions. While some strains naturally produce beautiful purple hues, color doesn’t necessarily indicate strength or quality. Ask our team what’s currently available.

Always. The cannabis market moves fast, and we’re constantly bringing in new flower, pre-rolls, vapes, edibles, concentrates, and beverages. If you’re looking to try something fresh, just ask us what’s new.

Everyone on the Matchbox team has different favourites. Some of us love heavy gas, some prefer fruity strains, and others enjoy balanced products. Ask us what’s currently in our rotation—we love sharing honest recommendations.

There’s no guarantee that a strain won’t increase appetite, but some customers report experiencing fewer munchies with strains higher in THCV or with certain terpene profiles. Everybody responds differently, so finding what works for you may take some experimentation.

Many customers report increased appetite after consuming THC-rich products. Some terpene profiles and strain genetics are often associated with stronger “munchie” effects, but experiences vary from person to person.

Cannabis affects everyone differently, and there isn’t one strain that works for everybody. Many customers look for products with relaxing or uplifting terpene profiles. Our team can help you explore options based on the type of experience you’re hoping for.

Unfortunately, cannabis isn’t a substitute for cardio! Some customers enjoy certain strains before physical activity, but effects vary greatly. We recommend listening to your body and using cannabis responsibly.

If you’re new to edibles, start low and go slow. Many beginners start with 2.5 to 5 mg of THC and wait at least two hours before considering more.

Neither is universally better—it depends on your preferences. Smoking offers a traditional experience, while vaping may provide a different flavour profile and convenience. Our team can help you explore both options.

In Ontario, adults aged 19 and older can legally purchase up to 30 grams of dried cannabis or the equivalent amount in other formats in a single transaction.

We regularly receive new inventory. Ask our team what’s recently arrived and we’ll gladly point you toward some of our freshest products.

Sometimes customers specifically look for older batches because flower may dry out and smoke differently over time. Our team can help you find products that suit your preferences.

THC percentage only tells part of the story. Terpenes, genetics, freshness, and your personal tolerance all play important roles. Many experienced consumers focus on the overall profile rather than just chasing high THC numbers.

Price differences often come down to genetics, cultivation methods, curing, trimming, and overall quality. Just like coffee or wine, there are products available for different budgets and preferences.

Many experienced consumers explore concentrates, rotating products, changing terpene profiles, or taking tolerance breaks. Our team can help you find products that fit your experience level.

That depends on what you’re looking for! Some people want premium craft flower, others want value, and some prefer convenience. Tell us what kind of experience you’re after and we’ll point you in the right direction.

Absolutely. We carry products across a wide range of THC levels, including balanced and lower-THC options.

Matchbox carries flower, pre-rolls, vapes, concentrates, edibles, beverages, oils, capsules, topicals, seeds, and accessories.

No! Spinach is simply the brand name. There isn’t any spinach in the cannabis itself.

THC diamonds are highly concentrated cannabis extracts that form crystalline structures. They are popular among experienced concentrate consumers looking for potent products.

Of course! Just don’t forget to give it back—we’re attached to those little guys.

Not physically! Jean Guy is a popular strain name, not an employee. But we’d be happy to show you strains inspired by this Canadian classic.

Cannabis genetics, growing techniques, and scientific understanding have evolved dramatically over the decades. Today’s legal market offers more consistency, testing, and variety than ever before.

Power isn’t everything! We can certainly show you some of our strongest products, but we’ll also help you avoid biting off more than you can chew.

Not all expensive products are automatically better, and not all affordable products are bad. Price can reflect cultivation methods, genetics, curing, trimming, and overall quality.

No. Matchbox only sells legal cannabis products sourced through regulated channels.

Most vape oils are naturally golden or amber in colour. If you’re looking for a specific flavour or effect, our team can help narrow down your options.

Yes. Applicable taxes are included according to Canadian laws and regulations.

Cannabinoid Hyperemesis Syndrome (CHS) is a medical condition. If you’ve been diagnosed or suspect you have CHS, it’s important to speak with a healthcare professional before consuming cannabis.

Legal products are tested, regulated, and sold through licensed retailers. You know exactly what you’re buying, and your purchases support local jobs and communities.

No. Cannabis products arrive sealed from licensed producers and remain sealed until you purchase them.

Topicals are designed for external use only and should always be used according to the instructions provided by the manufacturer.

Craft cannabis is generally produced in smaller batches with a focus on quality, genetics, and cultivation practices.

Terpenes occur naturally in cannabis, so completely terpene-free flower isn’t really a thing. However, some products may have more subtle aromas and flavours than others.

Many edible products are gluten-free, although availability varies. Ask our team to help you find products that fit your dietary preferences.

Yes! We regularly carry vegan-friendly edible options. Availability changes, so ask us what’s currently in stock.

Absolutely. All cannabis sold at Matchbox comes from licensed producers and meets strict Canadian standards.

CBD products are popular among customers looking for non-intoxicating options. We also carry products featuring cannabinoids like CBG and CBN.

Everyone’s experience is unique. Many customers explore relaxing products or evening terpene profiles, but there is no guaranteed effect.

THC can affect your perception of time. Many consumers report that time seems to move differently after consuming cannabis.

Probably not—but responsible consumption is important. Cannabis affects everyone differently, and we recommend understanding how products affect you before consuming before work or important responsibilities.

Cannabis laws vary by municipality and location. Always follow local regulations and respect those around you.

Many cannabis products have distinct aromas. Flower and pre-rolls are generally more noticeable, while edibles, oils, and capsules offer more discreet options.

Not today! If one product is unavailable, we’ll gladly help you find something similar.

If you’re talking about Birthday Cake strains, maybe! Ask us what’s currently in stock.